Quick answer
You can cancel an ACCA exam for a full refund before the standard exam entry deadline, using your MyACCA account. After that deadline, ACCA says entries generally can't be cancelled, moved or refunded. If you booked within the last 14 days, contact ACCA quickly, because your request may be considered under consumer rules.
ACCA exam cancellations at a glance
| Situation | What usually happens |
|---|---|
| Before the standard entry deadline | You can cancel through MyACCA for a full refund |
| After the deadline | You generally can't cancel, withdraw or move to another session |
| Booked in the last 14 days | Your request may be considered, so complete ACCA's cancellation form straight away |
| You don't attend | ACCA says fees can't be refunded because of absence |
How to cancel
- Check the deadline for your session on ACCA's website.
- Log in to MyACCA and cancel before the standard entry deadline.
- If the deadline has passed and you booked recently, complete ACCA's exam cancellation form.
- Keep a record of what you submitted.
What about illness or an emergency?
ACCA's mitigating circumstances process is for exams you attempted. If you couldn't sit the exam at all, ACCA asks you not to submit a request, and it says fees can't be refunded because of absence. If you have a serious situation, contact ACCA directly and ask what applies to you.
Related courseACCA Tuition & Practical SupportExam fees and tuition fees are different
This guide covers fees paid to ACCA. If you bought a course from a tuition provider, that provider's own terms apply. Rules can change, and ACCA's current terms always take priority over this summary.
Examples
| Example | What to do |
|---|---|
| You change your plans a month before the deadline | Cancel in MyACCA before the standard entry deadline |
| You booked yesterday after the deadline | Contact ACCA quickly and use the cancellation form |
| You missed the exam | ACCA says fees can't be refunded for absence |
| You took the exam but something serious affected you | Check ACCA's mitigating circumstances process |
Before you book an exam
- Check that you can sit the exam on the date.
- Note the standard entry deadline in your calendar.
- Decide whether you're ready, using mock exam results.
- Check whether the exam is session-based or on demand.
- Read ACCA's current terms.
If you're worried about passing
Talk to your tutor before the deadline. It's usually better to change your plan early than to lose the fee. If you stay entered, focus on past questions and timed practice in the final weeks.
Frequently asked questions
Can I get a refund if I miss my ACCA exam?
ACCA says exam fees can't be refunded because of absence.
Can I move my ACCA exam to another session?
ACCA says you can change an entry up to the standard entry deadline. After that, it can't move an entry from one session to another.
Where do ACCA refunds go?
ACCA's terms say refunds are paid to your MyACCA account. Check your account or contact ACCA if you need help.
Sources
Checked on 1 Nov 2026. Rules can change, so check the latest version with each source.
Written by Career AxisWe train people for accounting and finance careers, so we're open about that when we mention our own courses. This guide is general information, not legal or financial advice.